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Observation of the effect of the "broken window theory" applied in ICU nursing safety management

Updated: 2019-07-07

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目的:探讨“破窗理论”在重症监护病房护理安全管理中的应用效果, 旨在提高重症监护病房的护理质量。 Abstract: Objective: To explore the application effect of "broken window theory" in the nursing safety management of intensive care unit, in order to improve the quality of care in intensive care unit. Methods: The "broken window theory" was introduced into the nursing safety management of the intensive care unit, and the quality of nursing safety management, the incidence of adverse events and nurse-patient disputes, and the patient satisfaction rate were compared before and after implementation. Results: Compared with the implementation of the "Broken Window Theory", the scores of the intensive care unit in basic care, infection control, antibiotic use, and psychological care of patients increased significantly after implementation (P <0.05); The incidence of nurse-patient disputes has decreased significantly, and the patient satisfaction rate has increased significantly, and the two groups of data are significantly different (P <0.05). Conclusion: Applying the "broken window theory" to the intensive care unit can not only improve the patient's The quality of care can reduce the incidence of adverse events and patient disputes, ensure the safety of patients in hospitals, and improve patient satisfaction with nursing work.

破窗理论; 重症监护病房; 护理; 安全管理; Keywords: broken window theory; intensive care unit; nursing; safety management;

The intensive care unit is an important place for the treatment of critically ill patients in the hospital. It has the characteristics of complex conditions, weak body resistance, and many unsafe factors. The quality of its care is directly related to the patient's treatment effect and life safety, which greatly increases the nursing work. Difficulty [1]. With the continuous development of modern medical models, nursing safety has increasingly become the focus of attention of nursing workers. Intensive care unit nursing safety refers to the timely and effective control of patients' unsafe factors during hospitalization to ensure the hospitalization safety of patients to the greatest extent. Therefore, it is of great significance to adopt an effective nursing management model to ensure the safety of patients in hospitals. [2]. "Broken window theory" was originally proposed by American scholars. It means that after the windows of a building are damaged, if they are not repaired in time, then More and more people will be psychologically hinted to destroy more windows [3]. The scientific connotation lies in emphasizing how to prevent the "first broken window" and "make up windows in a timely manner". In April 2017, the "Broken Window Theory" was introduced to improve the quality and satisfaction of patients' care and provide patients with a safe and orderly hospitalization environment.

1 Materials and methods

1.1 General Information

Hot words: nursing, broken window theory, intensive care unit, safety management

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